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Troubleshooting Javascript Errors

Posted on 11.05.14 | brianjessee |

Knowledge Base


Troubleshooting Javascript Errors

Last Updated: 8 years ago in Troubleshooting Guides
If you are in your site’s WordPress Admin and one or all of the following is not working:

  • Color Pickers
  • Expiration DatePicker
  • Image Uploader
  • Coupon Inserter does not open
  • The Coupon Options Tab
  • The Meta Tabs

This is most likely caused by a javascript conflict that is breaking these features. Any modern browser has a console that you can check for errors.

Here is a good article to reference for your browser:

How to open the JavaScript console in different browsers?

Once you find how to open the console in your browser, open it and then reload the page to see if there are any errors in the console.

Errors will look like this, in red:

javascript-error

With that error you should be able to see what script is causing the issue and that can let you know if you have to change some of your coding or look for a fix from another plugin or theme. Any scripts errors caused by the Coupon Creator can be brought to our attention so that we can resolve it.

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What Users are Saying:


Great Support – I am using Coupon Creator fee version on two sites and love it! Easy to use and great support! Just what I was looking for.

— Kay (stahr5)

Simple Solution for My Site — First Rate Support! – A simple and useful plugin that offers a perfect solution for my website. … The videos are extremely helpful. Support from the developer was fast and very helpful…more

— Mike (msagman)

My client needed a coupon creator to add the mobile equivalent of clip-out paper coupons for their website. This Coupon Creator plugin was the best, most reliable solution that allows my client to easily make decent-to-good looking online coupons in-house with a minimum of design experience and fuss. Many other coupon plugins actually only generate coupon codes a-la RetailMeNot. This one lets you generate printable coupon-looking coupons or responsive, mobile-friendly discount coupons that users can pull up on their smartphone right there at the merchant.

— (typeadesign)

Wonderful Plugin & Top Notch Support – We purchased the pro version of this plugin after reviewing the free version for a while. The free version is great, but we needed some of the more advanced features that the pro version offered…more

— (infobeckettgraphics)

5-Star Rating All Day Long – I strongly recommend using this plugin if you EVER need a “Top Of The Line” well designed, clean coded, lightweight, easy to manage and style coupon plugin for whatever reason for your WP site….more

— Fish (fish911)

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