Coupon Creator

  • Coupon Creator Pro
    • Coupon Creator Pro
    • Feature Demos
    • Premium Features
    • Release Notes
    • New Feature Suggestions
  • Support
    • Contact Support
    • Guides (Start Here)
    • Frequently Asked Questions
    • Documentation
    • Tutorials
    • Support Terms
  • Contact
  • My Account
  • 0 items

Troubleshooting Conflicts

Posted on 11.05.14 | brianjessee |

Knowledge Base


Troubleshooting Conflicts

Last Updated: 8 years ago in Troubleshooting Guides
Coupon Creator strives to use WordPress Standard Practices in coding and be as compatible with as many themes and plugins as possible. However, sometimes conflicts will arise and this is a guide to help narrow down and find the source of the conflict.

Following these steps are an essential process to discovering what is wrong and then working towards a resolution.

If you are having issues with the Option or Meta Tabs, the Coupon Inserter, Image Uploader, the Expiration Date Picker, or the Color Pickers working, please look at our Troubleshooting Javascript Errors guide first before continuing here.

Troubleshooting Steps

  1. Deactivate theme and plugins
  2. Reactive theme and plugins one at a time to find the conflict
  3. Find a Solution

Before taking any of these steps it is recommended you backup your site.

Deactivate theme and plugins

  1. Switch from your current theme to Twenty Thirteen or a similar default WordPress Plugin (Twenty Twelve, Twenty Fourteen,…) by heading to your site’s admin and Appearance > Themes
  2. Head to your plugin page on your site’s admin Plugins > Installed Plugins and select everything, but the Coupon Creator and Coupon Creator Pro plugin. Then in the bulk edit dropdown select Deactivate and Apply
  3. Clear your browsers cache
  4. Check your site in the browser and see if the conflict is resolved

Reactive theme and plugins one at a time to find the conflict

  1. If the issue resolves after switching themes and deactivating the plugins, then it is time to start changing things back to find the conflict
  2. Start by changing the theme back on your site and then retest to find the issue
  3. If the problem shows, then there is a conflict with the theme. If not, head to the next step
  4. Reactive your plugins one at a time, each time checking to see if that recreates the issue
  5. If you find one of the plugins does recreate the issue, you are looking at a plugin conflict
  6. Once you find the conflict, you can reactive your theme and plugins back to how you want it

Find a Solution

Once you have narrowed down the conflict you can look for a solution in the following areas:

  • WordPress.org Support Forums for the plugin or theme
  • The Theme or Plugins website
  • Coupon Creator’s Guides and Tutorials
  • Custom Coding
  • Troubleshooting Javascript Errors Guide
  • Contact Coupon Creator Pro Support (Current License Holders)

Please Note:  We will do our best to try to resolve the conflict, but many theme and plugin conflicts will be beyond the support we provide as detailed in our Terms of Service. However, we will look at every issue brought to our attention and provide as much information and help we can.

 

1 star1 star1 star1 star1 star
4.3 out of 5 stars
Downloads!

Get Started With Pro

Click to Buy Pro

What Users are Saying:


5-Star Rating All Day Long – I strongly recommend using this plugin if you EVER need a “Top Of The Line” well designed, clean coded, lightweight, easy to manage and style coupon plugin for whatever reason for your WP site….more

— Fish (fish911)

Great Support – I am using Coupon Creator fee version on two sites and love it! Easy to use and great support! Just what I was looking for.

— Kay (stahr5)

My client needed a coupon creator to add the mobile equivalent of clip-out paper coupons for their website. This Coupon Creator plugin was the best, most reliable solution that allows my client to easily make decent-to-good looking online coupons in-house with a minimum of design experience and fuss. Many other coupon plugins actually only generate coupon codes a-la RetailMeNot. This one lets you generate printable coupon-looking coupons or responsive, mobile-friendly discount coupons that users can pull up on their smartphone right there at the merchant.

— (typeadesign)

Wonderful Plugin & Top Notch Support – We purchased the pro version of this plugin after reviewing the free version for a while. The free version is great, but we needed some of the more advanced features that the pro version offered…more

— (infobeckettgraphics)

Simple Solution for My Site — First Rate Support! – A simple and useful plugin that offers a perfect solution for my website. … The videos are extremely helpful. Support from the developer was fast and very helpful…more

— Mike (msagman)

Login

  • Lost Password

Support Resources

  • Guides
  • Frequently Asked Questions
  • Documentation
  • Tutorials

Sign Up for Updates!

For the Coupon Creator Pro!

  • This field is for validation purposes and should be left unchanged.
  • Coupon Creator Pro
  • Coupon Creator
  • Guides
  • Frequently Asked Questions
  • Terms of Service
  • Privacy Policy

Copyright © 2023 Site · WordPress Web Design by Jessee Productions, LLC

7ads6x98y