All support for the Coupon Creator Pro is done through the support form to create support tickets that active license holders may access. The support tickets are monitored on weekdays and we will respond within one business day of your initial message. Generally response times will be within a couple hours depending on support load.

For users of Coupon Creator found on WordPress.org, all the support is done through the forum. The responses to the posts are generally done within a week, most times within 2 days.

Support is not provided by live chat, direct email, or phone.